When we closed the shop in Katoomba, Google insisted that we mark the Google My Business entry as "Permanently Closed". This, unsurprisingly, has caused some confusion, especially since Google will not allow us to have a Google My Business entry for our online shop. I have just added a Post to tell people that it is only the shop and not the business that is closed and that we have in fact moved online and I put something similar in the About tab. Hopefully this will alleviate some of the confusion.
In the process I came across the virtual tour we had made for the shop just before we closed. Feeling kind of nostalgic now.